Dear Rawco Customer,
We’re so glad to be back! Reception to our recent return has been great, and we’ve loved hearing from you on social media. The support that you’ve shown our small company has been both humbling and encouraging.
Since our previous announcement, we have been working hard to turn our promises into concrete action. To guarantee that our premium food and packaging remains eco-friendly, temperature controlled, and for the right value - here is a snapshot of what that action will look like in the coming weeks:
- Moving forward, we will be discontinuing our 6oz, 10oz, 14oz, and 32oz containers. We will have 8oz, 12oz, 16oz, and 24oz portion sizes available. This shift will allow us to facilitate a move towards eco-friendly packaging and ensure that your food arrives frozen, even on the hottest summer days.
- We will begin selling our food by the case, with small and large cases available to accommodate the many dogs that enjoy Rawco. This change enables us to provide a better value to our customers and minimize the amount of excess packaging that is used for each order. We will also have several variety packs available to accommodate pups that enjoy a rotational diet.
- Free shipping across Ontario! To ease the burden of incoming price raises, we’re making things simple. Free shipping for customers in our home province!
- New exciting blend! Moving forward, we will be discontinuing our Shine (Salmon) blend and replacing it with an awesome new blend. While still great for your pup’s coat, this new balanced meal will be something special for them to enjoy!
To accommodate these changes, we’re providing a one-month grace period for our loyal customers. In other words, our current prices and services will remain in place until the end of August. This extra month will allow for a smooth transition to our new system, with time to answer any questions that you might have. During this time, discontinued sizes will remain available while supplies last.
These changes are part of our continued effort to meet the standards and values that you have come to expect from Rawco. If you’re unsure about how these changes might affect you, feel free to contact us at: email@example.com. We are happy to answer your questions and help you find your home in the new Rawco.
& Harley Dean